What Is a TPI (Third-Party Intermediary) in the Energy Market?

A TPI (Third-Party Intermediary) is an organisation - such as an energy broker or energy consultant - that helps businesses find, compare, and manage energy contracts. TPIs act as the link between energy suppliers and business customers, offering expert advice, negotiating rates, and arranging contracts on the customer’s behalf.

Businesses often use a TPI to save time, reduce energy costs, and gain access to specialist market knowledge.

The Role of Energy TPIs Explained

A reputable TPI will typically:

  • Compare business energy suppliers and tariffs

  • Provide independent advice based on customer needs

  • Arrange and manage energy contracts

  • Offer ongoing contract and account support

However, the energy broker market is currently unregulated, which means standards can vary across the industry.

Transparency and Ethics at CEB Consultants

At CEB Consultants, we take our responsibility as a Third-Party Intermediary seriously. Unfortunately, the lack of regulation in the energy brokerage sector has led some brokers to hide commissions or place businesses into unsuitable long-term contracts.

We operate differently.

  • All fees and commissions are clearly explained upfront

  • We act in the best interests of our customers at all times

  • We focus on building long-term, trusted relationships

There are no hidden charges and no surprises.

Industry Memberships and Code of Conduct

To demonstrate our commitment to professionalism, transparency, and accountability, CEB Consultants is a member of:

  • RECCo (Retail Energy Code Company)

  • The Energy Ombudsman

We also voluntarily adhere to the RECCo Code of Conduct, which sets best-practice standards for fairness, transparency, and customer protection in the energy brokerage industry.

While adoption of this code is not yet widespread, we believe it represents the future of responsible energy brokering - and we are proud to lead by example.

Our View on Energy Broker Regulation

We welcome any future Ofgem regulation of TPIs. Clear rules and oversight will help raise industry standards, improve transparency, and better protect UK businesses from poor practices.

Why Choose CEB Consultants as Your Energy Broker?

When you work with CEB Consultants, you’re choosing a trusted, transparent Third-Party Intermediary that puts your business first. Our approach is ethical, customer-focused, and built on integrity.

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Energy Ombudsman logo with a stylized lightning bolt in orange and pink colors.