5 Common Mistakes Businesses Make When Renewing Utilities

Utility renewals often get left until the last minute or passed off as a formality - but making the wrong move can cost your business thousands. Here are five common mistakes we see, and how to avoid them.

1. Leaving it too late

Many businesses don’t start the renewal process until just days before the contract ends. This gives you little leverage or time to compare offers, and often results in being rolled onto expensive out-of-contract rates.

2. Not checking the Market

Relying on a single broker or taking the first offer you’re given can be a costly mistake. Always compare multiple suppliers and ensure your broker is working in your best interest — not just chasing commission.

3. Ignoring Volume Tolerance Clauses

Some contracts include penalties if you use significantly more or less energy than expected. These clauses can create hidden costs - especially if your business is seasonal or growing quickly.

4. Missing hidden fees

Standing charges, metering fees, and admin charges can dramatically affect your total cost. Always ask for the full breakdown, not just the unit rate.

5. Failing to Review Historical Usage

Contracts should be based on accurate usage data - not estimates. Reviewing at least 12 months of historical usage helps ensure you're quoted correctly and avoids issues later on.

Final Thought:

Renewing your utilities shouldn’t be rushed or taken lightly. Getting the details right can save thousands - and help avoid nasty surprises down the line.

Need a second opinion on your upcoming renewal? We’re happy to take a look, with no pressure and no commitment.

Coming soon: Case Study – How We Saved a Care Home £12,000 a Year