What is a Letter of Authority (LOA)?
What is an LOA?
A Letter of Authority (LOA) is a formal document that allows your chosen energy broker or consultant to act on your behalf when dealing with utility suppliers. It’s a key part of enabling us to manage your energy needs smoothly and efficiently.
With a valid LOA, we can:
Access your usage and contract details
Request live pricing and quotes from multiple suppliers
Handle admin like renewals, queries, and historical data requests
Speak to suppliers directly, saving you time and hassle
Don’t worry: An LOA does not give us permission to sign contracts - you stay in full control.
How long does the LOA last?
Our LOAs are valid for 12 months, offering a great balance between flexibility and convenience.
✅ This means we can support your business without repeated paperwork throughout the year—while keeping everything up-to-date and secure.
Is my data safe?
Absolutely. We handle your information with strict confidentiality and only use it for the purposes outlined in the LOA. We're committed to transparency, compliance, and protecting your business data at all times.
Why do I need to sign one?
Energy suppliers won’t release account or pricing information without your authorisation. Signing an LOA ensures we can do all the legwork on your behalf—quickly, professionally, and with no disruption to your service.